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Shop Policies


Because of the handmade nature of our items, all purchases are final sale and not eligible for refund. Items however, can be exchanged within 30 days of purchase. If you need to make an exchange email us at info [!at] lotusandbug.com and once you've received a return authorization from us, simply send the item back in the condition received within 30 days. Please note, the exchanged item must be of equal or greater value than the original purchase.

Please be sure to make sure the package is sent with delivery confirmation, as we cannot be responsible for packages lost in the mail. Once we've received your package we will ship out the exchange package. Additional shipping fees apply.

Payment
We accept all major credit cards.

Shipping
Each item is often handmade upon purchase. Orders usually ship out within 7-10 business days. For orders outside the U.S., please contact us.

Additional policies and FAQs
If you would like a different children's size from what is shown, please contact us at info@lotusandbug.com and we would be happy to discuss custom sizing with you.

If you are interested in wholesale, please contact us at  info@lotusandbug.com.

Copyright:
The entire content included in this shop, including but not limited to text and graphics is copyrighted as a collective work under the United States and other copyright laws, and is the property of Lotus & Bug LLC. ALL RIGHTS RESERVED. Reproduction, distribution, display or transmission of the content of this shop's content is strictly prohibited.